At Ducon Outdoor Living, we believe that every outdoor makeover has a beginning with a vision that turns into a beautiful reality. For Mr. Khaled, this was a fact after he trusted us to build the outdoor living dream that he had in his mind. Clear communication, innovative design and expert craftsmanship were the basis of our process for turning his ideas into an outdoor living masterpiece. Let’s walk you through Mr. Khaled’s journey and show you how we brought his outdoor vision to life.
1. Mr. Khaled’s Vision
Mr. Khaled found Ducon Outdoor Living on the Internet and he had heard about the reputation for premium quality products and outdoor magic. He wanted a luxurious backyard that was beautiful and fun with a modern pergola, comfortable seating and a patio space that speaks luxury with every step you take. Upon his inquiry, immediate contact was made by our team, and a consultation was set up to begin his process.
2. Consultation: Understanding the Dream
Mr. Khaled came in and met with one of our expert consultants and we discussed his preferences, lifestyle needs and expectations. He wanted a clean, luxurious design that would be an extension of his home. We listened, always balancing his vision with practical advice and aligning the project with his budget.
3. Site Survey:
Now was the time to visit Mr. Khaled’s property for a detailed on-site evaluation, this way we determined the scope of the landscape project and took precise dimensions of the existing landscape features. This evaluation was of prime importance to develop a plan that would realize his backyard’s full potential while ensuring all the technical aspects like drainage and layout would be seamlessly integrated.
4. Concept Designing:
Now, the actual work has begun for our design team with the evaluation already done. In accordance with the theme chosen by Mr. Khaled, our landscape architects incorporated Mr. Khaled’s preferences into the design process to create a conceptual area within the outdoor space.
5. Explore the Products & Services:
We then took Mr. Khaled to our showroom to select what materials would best suit his needs. From quality landscape pavers to structural pergolas, to outdoor seating areas, Mr. Khaled could physically see the finest of everything. Our team helped him choose items that fit his look and functionality requirements and would ensure beauty and longevity in his outdoor living space.
6. Designing:
We employed the latest outdoor design software to present Mr. Khaled with 2D sketches and 3D renders of his dream backyard. The design had everything that combined luxury with simplicity. Here, Mr. Khaled could visualize how his space would look and feel, making only a few minor adjustments.
7. Quotation:
Once the design and choice of materials were fixed, we presented Mr. Khaled with a very detailed quotation. At Ducon Outdoor Living, we believe in full transparency. Mr. Khaled liked the way we treated him because he knew what he was putting his money into, with no hidden fees or any other unforeseen expenses.
8. Proposal
After going through the design and costs, Mr. Khaled received a formal proposal that outlined every step of the process, from installation timelines to material specifics. The document acted like a formal agreement but also served both parties by ensuring each party was on the same page regarding the scope, expectations and timeline of the job. Mr. Khaled was confident and assured that everything was set in place as he went forward.
9. Ansahak:
With the proposal accepted, our project quality check engineer, Ansahak, took over. This unique service assigns an Ansahak engineer who will take on the entire responsibility of overseeing a project from start to finish to ensure the project stays on track and meets Ducon’s high standards.
10. Let the Engineers Handle It
This was coordinated in close contact with Mr. Khaled to make sure the project would interfere as little as possible with his daily life. Let the technical details rest in the hands of our engineers. Our Ansahak engineers worked closely with ICPI-certified contractors to ensure precision in every corner of the landscape project.
11. Delivery & Installation:
The Ansahak engineer schedules the timely delivery of the products. Once delivered, our installation team promptly starts to implement the design plan adhering to ICPI standards. At each stage of its completion, Mr. Khaled was informed about how the processes were done.
12. Snagging: Attention to Every Detail
The installation was followed by great care and a detailed quality check by our quality control engineers. From the structure of the pergola to the placing of the pavers, everything was noted and had to be nothing short of perfect.
13. Project Handover
The day finally arrived that Mr. Khaled had been waiting for the day of the big reveal. We took him on a final walk-through, showcasing each and every amenity his new outdoor oasis had in store. Mr. Khaled was beyond thrilled. The fashionable, sleek pergola provided just the right amount of shade. Adding to this, the landscape was rich and teemed with life to create an ambiance that was both genuinely relaxing and opulent. It was more than what he could have ever envisioned.
14. Maintenance: Ongoing Support
Even after the project’s completion, our relationship with Mr. Khaled did not end. We provided him with full guidelines for the outdoor maintenance so it remained beautiful and functional on the day it was finished. Additionally, our maintenance package ensures continuing support so his backyard stays as pretty as can be all year long.
This was the journey of Mr. Khaled’s outdoor makeover. Ducon Outdoor Living is the leading landscape design and outdoor living in Dubai, catering to all kinds of dreams and themes. If you’re looking for someone who can turn your backyard into your dream space, let’s make it happen, Ducon style!
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